🔒 Introduction

Victoria Limarin is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit victorialimarin.com.au or make a purchase from us.

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

📋 Information We Collect

We collect information you provide directly to us:

• Name, email address, phone number, and delivery address when placing an order.
• Payment information (processed securely — we do not store full card details).
• Account information if you create a customer account.
• Communications you send us via email or contact forms.
• Email address if you subscribe to our newsletter.

We also automatically collect certain information when you visit our site: IP address, browser type, pages visited, and cookie data.

💡 How We Use Your Information

• Process and fulfil your orders, including sending order confirmations and tracking.
• Communicate with you about your orders or enquiries.
• Send marketing emails if you have opted in (unsubscribe any time).
• Improve our website, products, and customer experience.
• Detect and prevent fraud or security issues.
• Comply with our legal obligations.

🤝 Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Shopify — our e-commerce platform for order and payment processing.
• Shipping carriers (Australia Post, couriers) — to deliver your orders.
• Payment processors — to process transactions securely.
• Email marketing providers — if you have opted in to our newsletter.
• Legal authorities — when required by law.

🍪 Cookies

Our website uses cookies to enhance your experience. We use essential cookies (required for shopping cart and login), analytics cookies (to understand site usage), and marketing cookies (if consented). You can control cookies through your browser settings.

🔒 Data Security

We use SSL encryption for all data transmission and process payments through Shopify's PCI-DSS compliant infrastructure. While we use commercially reasonable security measures, no internet transmission is 100% secure.

⚖ Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

📞 Contact Us